TotalDesk – The All in One WP Helpdesk Solution – CodeCanyon

Features of TotalDesk – The All-in-One WP Helpdesk Solution

• Advanced Ticket System – Efficiently manage and track customer inquiries through a robust ticketing system.
• Knowledge Base – Create a comprehensive knowledge base to help customers find solutions independently.
• FAQ System – Provide frequently asked questions for quick customer reference.
• Live Chat Support – Offer real-time assistance with integrated live chat support.
• Email Ticketing System – Manage tickets directly from email for faster support resolution.
• File Attachments – Allow customers and agents to attach files to tickets for better support.
• Multilingual Support – Cater to a global audience with full multilingual support.
• Unlimited Agents – Add as many support agents as needed without restrictions.
• Color Customization – Customize the look of your helpdesk to match your brand.
• RTL Support – Fully compatible with right-to-left (RTL) languages.
• Theme Integrations – Easily integrates with various WordPress themes for a seamless experience.
• Automatic Updates – Stay up to date with automatic plugin updates.
• Client Management – Manage customer data and history efficiently.
• Custom Fields – Add custom fields to tailor tickets and forms to your needs.
• WooCommerce Integration – Seamlessly integrates with WooCommerce for better customer support in online stores.